FAQ

Wan 2.7 is the next-generation multimodal AI engine from Wan AI. While Wan 2.6 focused on high-quality generation from scratch, Wan 2.7 introduces precision control. Key upgrades include Start/End frame pathing, 9-grid multi-perspective generation, and instruction-based editing—transforming the AI from a creative generator into a professional production and editing tool.

You can upload both a starting image and an ending image. Wan 2.7 automatically calculates the motion path and generates transitions between them. This feature is designed for professional storyboarding, giving you certainty over how a scene begins and ends.

The 9-grid mode lets you upload a 3×3 matrix of images showing different angles, poses, or scene variants of a single subject. Wan 2.7 analyzes the logical connections between these frames to generate a continuous, consistent video sequence, reducing character drift across shots.

You can modify existing videos using natural language commands. Instead of regenerating the entire clip, you can type instructions such as "change the character's outfit to a red suit" or "make the background a rainy city at night." Wan 2.7 applies local edits while preserving the original motion and structure.

Yes. Wan 2.7 features advanced digital-human capabilities for synchronized subject and voice cloning. It can replicate a person's visual appearance and voice timbre from a reference clip, supporting audio-visual alignment for marketing and educational content.

Wan 2.6 is an advanced multimodal AI platform for generating high-quality video and image content. It integrates text, images, video, and audio into a seamless framework, offering text-to-video, image-to-video, and reference video generation. The platform produces 1080p videos at 24fps with native audio-visual synchronization and precise lip-sync, supporting multi-shot narratives and enhanced generation quality.

Wan 2.6 features native audio-visual synchronization with precise lip-sync, reference video generation capabilities, multi-shot narrative support, and enhanced generation quality. It produces 1080p videos at 24fps, supports multiple aspect ratios (16:9, 9:16, 1:1), and offers multilingual content creation. The platform competes with Sora2 in reference-based generation quality and narrative capabilities.

We occasionally offer free usage periods. Please check your credit balance for current promotions and free trial opportunities.

No, these are one-time purchases. You can buy credits multiple times and they accumulate. You can check your credit balance in the profile center in the top right corner.

No, credits never expire. They remain permanently in your account and can be used anytime.

Video generation credit consumption depends on the model used. Wan 2.6 (5B) model deducts fewer credits for faster generation, while Wan 2.6 (14B) model provides higher quality results with more credit consumption. The exact credit cost varies based on video length, resolution, and selected features.

Credits are primarily used for generating videos or images within the website.

Yes, credits are universal within this website. Once you purchase a credit package, you can use it on any page.

We use a one-time payment model. You can view your credit purchase history and usage in the 'Credit Log' section of your member center. Each purchase accumulates credits to your account balance for future use.

Currently, we accept Visa, Mastercard, American Express, Discover, Japan Credit Bureau (JCB), and other credit cards.

If your payment was successful but credits are not showing in your account, please wait 1 minute and refresh the page. If you still don't see the credits, please send your order screenshot or payment receipt to our support email support@wan26.info and contact us.

1. Carefully check if the payment information you entered is correct. 2. Check your credit card or bank account to ensure you have sufficient funds and haven't exceeded daily spending limits. 3. Try using a different card or choose another payment method.

Contact us via email support@wan26.info and our team will respond as soon as possible.

Whether credits are deducted depends on the failure reason: If video generation fails due to server-side errors or other technical reasons, no credits will be deducted; if generation fails due to prohibited content in your prompts or uploaded images, the system will deduct credits.

Video generation typically takes 1-3 minutes, depending on your task complexity, input images, and selected generation mode. Wan 2.6 generates high-quality 1080p videos at 24fps with native audio-visual synchronization, ensuring professional-grade results.

Yes, videos generated through Wan 2.6 can be used for your commercial projects, marketing campaigns, and commercial content creation. All generated content comes with full commercial rights, making it suitable for social media, filmmaking, and e-commerce applications.

Yes, we take your data security very seriously. We implement robust security measures to protect your information and prevent unauthorized access.