Wan 2.7 Pricing Plans

No, credits never expire. They remain in your account permanently and can be used anytime.

Credits are used to generate videos and images. Different features consume different amounts of credits based on complexity.

Currently, we accept Visa, Mastercard, American Express, Discover, Japan Credit Bureau (JCB) and other credit cards.

Video generation costs 2-10 credits depending on video length and resolution. Higher quality and longer videos require more credits.

If your payment was successful but credits are not showing in your account, please wait 1 minute and refresh the page. If you still don't see the credits, please send your order screenshot or payment receipt to our support email support@wan26.info and contact us.

1. Carefully check if the payment information you entered is correct. 2. Check your credit card or bank account to ensure you have sufficient funds and haven't exceeded daily spending limits. 3. Try using a different card or choose another payment method.

Contact us via email support@wan26.info and our team will respond as soon as possible.

Yes, you can request a refund within 7 days of purchase if less than 20% of purchased resources have been used. Please visit our Refund Policy page to learn more about the refund process and eligibility requirements.